Legal notice

At Sylva, we strive to provide accurate product descriptions, images, pricing, and availability information. However, product specifications, colors, packaging, and availability may vary slightly from those shown on our website.

All orders are subject to acceptance and availability. We reserve the right to update product information, pricing, shipping rates, and store policies at any time without prior notice.

While we make every effort to ensure timely delivery, shipping times are estimates only and may be affected by factors beyond our control, including customs processing, carrier delays, weather conditions, and peak seasons.

Any customs duties, taxes, or import charges included at checkout are calculated based on the information available at the time of purchase. Applicable regulations may vary by country and are subject to change.

Sylva shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services, except where required by applicable law.

By using this website and placing an order, you agree to our Terms of Service, Privacy Policy, Shipping Policy, and Refund Policy.

If you have any questions, please contact us at support@sylvau.com.