Shipping policy
We want your shopping experience with Sylva to be simple and worry-free.
The price you see at checkout is the final price you pay. Your order total includes shipping, taxes, and any applicable duties.
✅ No hidden fees
✅ No surprise customs charges at delivery
✅ No extra paperwork for you
We take care of the shipping process and customs documentation to help ensure your order arrives as smoothly as possible.
Once your order has been shipped, you will receive tracking information so you can follow your package every step of the way.
If you have any questions about shipping or delivery, please feel free to contact our support team. We're always happy to help.